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Frequently asked questions
Artist Information
Purchasing Artwork
Custom Commissions
WHAT IS YOUR RETURN POLICY?
Loretta Oberheim Art gladly accept returns and exchanges on premade orders. No returns on custom requests or personalized orders.
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Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery.
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We do not accept cancellations of custom requests.
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But please contact us if you have any issues with your order.
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Conditions of return
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
WHAT IS YOUR PRIVACY POLICY
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